Contact Us

Customer support is available to assist with questions related to products, orders, or general website information.

Support Location
503 N Western Ave
Los Angeles, CA 90004
United States

Telephone
(323) 467-1177

Email Assistance
service@presttimber.com

Email inquiries are typically reviewed during standard business days. Most responses are provided within one to two business days, although timing may vary depending on the volume of incoming messages.

When requesting assistance about an existing order, including the order reference number and product name can help support staff locate the request more quickly.

Maintaining clear communication helps ensure that questions are addressed effectively.